Managed cloud for AWS, Azure and Google Cloud
Running in the cloud is not the same as running well in the cloud. Most of the accounts we take over were set up correctly on day one and have not been reviewed since.
What managed cloud covers
Architecture and security group review, identity and access hardening so permissions match who actually needs them, monitoring and alerting that tells you about a problem before a customer does, a patching schedule for anything you manage yourself, and ongoing cost visibility so spend does not drift unnoticed.
Single-cloud or multi-cloud, both work
Most clients run one provider. A few run two deliberately, for redundancy or because different teams chose different platforms before we arrived. Either way, the review looks the same: what is running, why, and whether it still needs to be.
You keep the accounts
Cloud accounts are registered in your company's name, not ours. If the relationship ends, you keep root access and everything documented. Leaving is a handover, not a hostage negotiation.
What's included
Specific deliverables, not a vague promise to "handle IT."
- Architecture and security group review across the account
- Identity and access hardening, moved toward least-privilege permissions rather than broad standing access
- Monitoring and alerting tied to real thresholds, not default settings nobody has looked at
- A patching schedule for anything self-managed (this does not apply to fully serverless or managed services)
- Backup and snapshot policy review, checked against what actually needs to be recoverable
- A monthly or quarterly cost and utilization review
- A current architecture diagram, kept up to date rather than drawn once and forgotten
- A written incident escalation path naming who gets paged and in what order
How this engagement works
Account review
What's running, why it exists, and whether it still needs to.
Hardening pass
Identity, network configuration and monitoring brought up to a documented baseline.
Fixed monthly management begins
Ongoing patching, monitoring response and cost visibility, billed as one predictable line.
Quarterly review
Checked against what actually changed in your environment, not a generic checklist.
Questions about managed cloud
Single cloud or multi-cloud?
Both. Most clients run one provider; a few run two deliberately, and the review approach is the same either way.
Do you need root access to our account?
We need administrative access scoped appropriately and documented in writing, not blanket root credentials held indefinitely.
What if we want to move providers later?
Nothing here locks you in. Documentation and access stay in your name throughout.
Is this instead of hiring a DevOps engineer?
For most companies this size, it replaces the need for one; for a few, it supplements an internal hire on the specialist work they don't have bandwidth for.
Other services
Start with an assessment, not a contract
A short scoping call, then a fixed-price review of your security, cloud and support setup. You keep the findings either way.